Contact information
Contact Us
At Jellie, we love hearing from our community of mums (and dads!). Whether you have a question about our products, need help with your order, or just want to share your breastfeeding journey, we’re here to help.
The best way to reach us is by email:
info@jellie.com.au
We aim to respond to all enquiries within 1–2 business days. During peak periods this may take a little longer, but we promise to get back to you as soon as possible.
📦 Order Enquiries
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If you’re getting in touch about an existing order, please include your order number in the subject line to help us assist you faster.
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For returns or faulty product enquiries, please see our Returns & Refunds Policy before contacting us.
🌏 Business Details
Jellie Pty Ltd
Australian Owned & Operated
ABN: 22 662 935 935
💬 Social Media
You can also connect with us and follow along for updates, new product launches, and parenting tips. We are also available on the social media messenger for enquires.
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Instagram: @jelliebabystore
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Facebook: https://facebook.com/JellieBabyStore
🕒 Support Hours
We’re a small, family-run business—so while we may not have a 24/7 call centre, we truly value every message and do our best to support you quickly and personally.
